What is the pricing structure for custom feature development?
The minimum cost for any customization or new feature development is 1500 EUR. This amount ensures that we allocate sufficient resources to deliver high-quality results tailored to your specific needs.
For more complex customizations, we charge on a per-hour basis at a rate of 70 EUR per hour. We will provide an exact estimation upon request to give you a clear understanding of the anticipated costs.
Are there any discount opportunities available?
Yes, discounts of up to 50% may be offered if the custom feature you request is valuable for inclusion in our general product release. The discount rate depends on the feature’s value to our product.
How is the implementation timeline managed?
Customizations are scheduled based on our current queue. We will discuss and agree on the implementation timeline with you before processing any payment, ensuring transparency and effective planning.
Will my custom feature be compatible with future updates?
Custom features developed specifically for your use may not be included in our public release and could become incompatible with future updates of our main product. Any updates needed to maintain compatibility with future releases are not included in the initial customization cost and will require separate arrangements.
What does the collaborative process involve?
We believe in a collaborative approach and will work closely with you during the development phase, incorporating your feedback to ensure the final product meets your expectations.
How do you assure the quality of custom features?
All custom features undergo thorough testing to maintain our product’s high standards and ensure seamless integration with existing functionalities.
What kind of support and maintenance is provided post-implementation?
We offer a period of free support post-implementation to address any immediate issues or concerns. Extended support packages are also available for ongoing maintenance needs. Please note, that you have 30 days from the date we deliver the customization to test it and provide any feedback. After this 30-day period, we will no longer accept objections, corrections, or requests for fixes related to our work.
For any further questions or to begin discussing your custom feature development, please don’t hesitate to contact us through our support portal.