How to Synchronize Sales Order Tags from Shopify to Odoo?

How to Synchronize Sales Order Tags from Shopify to Odoo?

VentorTech Shopify connector support synchronization of Shopify order tags to Odoo.

How It Works

Order tags from Shopify are synchronized in two scenarios:

  • Order import – when the sales order is first downloaded into Odoo

  • Order update – if tags are added or updated later in Shopify

To keep tags updated after the initial import, you need to enable webhooks related to orders:

image-20260324-191531.png

Note

Updating order tags in Shopify does not trigger webhooks by itself.

As a result, such changes will only be synchronized to Odoo when another event occurs that triggers a webhook, such as:

  • Order fulfillment/partial fulfillment

  • Order payment

  • Order cancellation


Where to Find Tags in Odoo

Synchronized tags are stored in a dedicated field on the Sales Order:

image-20260324-191403.png


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