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How to fix “QBO process request: 2090, Invalid Number. Invalid Number : false.” error when trying to export the bill/invoice usin Odoo QuickBooks Online connector?

When exporting the bill/invoice to QuickBooks Online you might get such error :

“QBO process request: 2090, Invalid Number. Invalid Number : false.“
image-20241127-213513.png

This indicates that a record referenced in this invoice or bill (such as a product or vendor/customer) is missing in QuickBooks. To resolve this, it is necessary to identify which specific record lacks the mapping.

This can be done in two ways:

  1. Check manually all the mappings.

  2. Turn on the debug mode, and below, you will see a special button “DISPLAY EXPORT JSON: debug“:

image-20241127-213926.png

After clicking on it, you will see the JSON representation of the exported invoice or bill. In this JSON, you need to locate the ItemRef field where the value is set to false.

image-20241127-214153.png

Once the missing record has been identified, you need to export it to QuickBooks. After that, you should be able to successfully export the bill or invoice as well.

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Contact us: https://support.ventor.tech/

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