WooCommerce connector does not allow sending invoices out of the box, as there is no built-in functionallity. For that you need to install a separate plugin on your shop that allows to download invoices from Odoo. It can be purchased...

A common cause for this error is improperly configured permalinks. In WordPress, the REST API relies on human-readable (pretty) permalinks rather than the default “Plain” setting. To resolve the issue, navigate to Settings > Permalinks in your WordPress dashboard and...

This type of error usually happens when the response time from the server exceeds the specified timeout in the API client. If this error occurs, first, you can try to requeue the job. Often, this can be caused by the...

Our WooCommerce connector provides a default logic for managing product statuses:Published in WooCommerce: If the product is not archived in Odoo and the “Can be Sold” checkbox is checked.Pending Review in WooCommerce: If the product is not archived in Odoo...

You can control which products are imported by their status using the “Import Products Filter” setting in your connector. Here’s how:Locate the connection parameters. Find the “Import Products Filter” parameter within your connection settings: Important: This setting can only be...

Our connector makes synchronizing metafields between Odoo and WooCommerce easy. Here’s how:1. Create a Metafield Mapping:Go to Configuration → All Product Fields.Create a new mapping for the metafield you want to synchronize. Important: Add the special prefix meta_data. to your...

The “403 Forbidden” error usually means your WooCommerce store has disabled the XMLRPC endpoint for security reasons. Our connector now offers an option to work around this restriction.Disable XMLRPC usage (may limit features)During the initial connection setup, uncheck the “Use...

Yes, our connector support synchronization of product tagsThey are synced to the special field on the product named “Product Features“

Woocommerce in standard do not have VAT field on the customer. THis field is usually added either by some paid plugins or by custom development. Once this field exists on Woocommerce you need to check it’s technical name and add...

Customer languages in WooCommerce can be managed in two ways. Let’s explore the differences between these methods.1. Use user settingsWhen you opt for this method, the connector will utilize the language set in the user’s settings. This language typically defaults...