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Why I am not able to uninstall a connector?

Why I am not able to uninstall a connector?

If you want to uninstall one of our connectors — such as the Shopify, Magento, PrestaShop, WooCommerce, or QuickBooks Online connector — please note that Odoo may prevent this action.

This is usually because the connector is included in the server_wide_modules parameter in the odoo.conf configuration file. To proceed with the uninstallation, you need to open the odoo.conf file and remove the relevant modules from the server_wide_modules list so it looks like this:

server_wide_modules = base,web

If you’re using Odoo.sh, this file is located at /home/odoo/.config/odoo/odoo.conf.

After editing the file, save the changes and restart the Odoo server. You should then be able to uninstall the module without any issues.

 

Need Further Assistance? or Not sure if our connector will work for you?

If you’re unsure whether our connector is the right fit for your business, don’t hesitate to reach out. Our support team is here to help! We can answer your questions, provide guidance, or even schedule a demo meeting to show you how our connector works in real-time.

Contact us: https://support.ventor.tech/

Check our YouTube playlist: https://www.youtube.com/@VentorTech/videos

Check out marketplace: https://ecosystem.ventor.tech/

We’re committed to helping you find the best solution for your needs. Let’s make sure everything is set up for success!

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