Why do I see the “Direct Print module is disabled” message?

To fully activate the Direct Print module, you need to enable it in two places:

1. Company Settings:

   • Locate the Direct Print setting in your company settings (Direct Print → Configuration → Settings).

   • Enable “Enable Direct Printing” checkbox:

2. Your User Settings:

   • Navigate to your user profile (User avater in top right corner → Preferences).

   • Enable the “Auto-print via Direct Print” checkbox there as well:

Refresh and Check:

• Refresh your browser page.

• Click the status menu icon. The error message should be gone.

Still Having Trouble?

If you continue to see the error, please contact our support team for further assistance: https://support.ventor.tech/