This error usually occurs when you’ve set a paper size for your printer, but haven’t specified the paper size for the report you’re trying to print.Here are two solutions to this issue:Create a report rule:Navigate to the Print Report Policy...

To fully activate the Direct Print module, you need to enable it in two places:Company Settings:Locate the Direct Print setting in your company settings (Direct Print → Configuration → Settings).Enable “Enable Direct Printing” checkbox:Your User Settings:Navigate to your user profile...

Yes, you can potentially connect your scale to Direct Print! However, it’s important to know that not all scales are currently compatible.Supported Scales:Direct Print (via our partner PrintNode) supports two main types of scales:USB HID Scales: These are fairly common...

Since our Direct Print subscriptions (https://print.ventor.tech/plans) use PrintNode’s infrastructure, standard troubleshooting steps often apply, regardless of whether you use our client or theirs. Note that a portion of your fee helps support their service.Direct Print / PrintNode Client needs to...

Several factors might cause this issue:Action Buttons and Print Scenarios:Check your configuration: If you use Print Action Buttons or Print Scenarios, double-check the “Number of Copies” setting. Ensure it’s set to “1”.Multiple Direct Print Clients:Close extra instances: Make sure you’re...

This is a known issue with the Odoo migration script. When migrating, Odoo retains static assets from previous versions of installed modules, which must be manually removed. To address this error, please run the following SQL query:DELETE FROM ir_asset WHERE...

Check Direct Print Client Configuration:If the Direct Print Client runs as a Windows Service, follow the instructions in this article: I’m running the Direct Print client as a Windows Service. Why are my default printer settings not taking effect? Otherwise:Windows:...

The Direct Print workstations feature helps you easily switch between printers when using the same Odoo account on multiple computers. Here’s how.Use Case:You need to print documents from the same Odoo account, but to different printers based on which computer...

Certainly.Our service is generally compatible with all printers because it prints via the operating system and printer drivers, just like applications such as Microsoft Word and Adobe Acrobat. So if the printer is set up correctly with the appropriate drivers...

For regular reports, the printer settings will be applied in the following sequence:Printer from Print Action Button or Print Scenario (if specified)Printer from User Rules (if exists)Printer from Report Policy (if exists)Default Workstation Printer (Direct Print → Workstations)Default printer for...