FAQ Archives - Page 2 of 19 - VentorTech Ecosystem

“The Total Amount in the Sales Order Differs from the Calculated Amount in Odoo” – Why It Happens and How to Fix It

If you’re seeing an error like:“The total amount in the sales order from ‘Shopify’ differs from the calculated amount in Odoo…”this usually means there’s a small mismatch in how Odoo and your e-commerce platform (Shopify, Magento, PrestaShop, etc.) calculate totals...

July 22, 2025

PrestaShop

How to Synchronize the Brand Field Between PrestaShop and Odoo

If you’d like to keep product Brand information synchronized between PrestaShop and Odoo, our connector supports this via custom field mapping. This guide walks you through the entire process step by step.Video Guide Prefer reading? Follow the step-by-step instructions below.Step-by-Step...

July 22, 2025

Magento 2

I Get “The Consumer Isn’t Authorized to Access %resources” Error in Magento 2 – How to Fix It?

If you’re seeing the error:“The consumer isn’t authorized to access %resources”while configuring the Magento 2 connector in Odoo, this typically means that created integration in Magento 2 doesn’t have sufficient API permissions.Cause of the ErrorThis error usually occurs when the...

July 22, 2025

Common Questions

“The Total Amount in the Sales Order Differs from the Calculated Amount in Odoo” – Why It Happens and How to Fix It

July 22, 2025

Can I try VentorTech module on my own or see a live demo?

General Questions

Can I try VentorTech module on my own or see a live demo?

Before you move forward with our module purchase, we’d like to give you the opportunity to discover and test it to ensure it the perfectly fit for your needs. You can choose between two options:We’d be happy to set up...

June 18, 2025

Direct Print

What to do if Direct Print PRO doesn’t detect my printer?

Direct Print PRO imports printers into Odoo that are connected to the Client Application.If your printer isn’t showing up, follow these steps:Check the Client ApplicationOpen the Client Application on the PC where the printer is connected. Make sure the printer...

June 18, 2025

Is it possible to trigger automatic printing based on workflow events?

Direct Print

Is it possible to trigger automatic printing based on workflow events?

Yes, it is possible to trigger automatic printing using workflow events if you have specific scheduled actions (crons) configured in your database.To enable this feature in the Direct Print PRO module:Go to the module’s Settings.Navigate to Technical Settings.Enable the checkbox:...

June 18, 2025

I plan to upgrade to a new Odoo version. Can I get my purchased modules for this version?

General Questions

I plan to upgrade to a new Odoo version. Can I get my purchased modules for this version?

Your access to purchased modules on a new Odoo version depends on how you originally purchased them.Odoo Apps PurchasesIf you bought our products on Odoo Apps, you’ll need to purchase them again for each new Odoo version. This is due...

June 18, 2025

PrestaShop

How to Configure Order Status Synchronization Between PrestaShop and Odoo

Stay aligned across platforms by automatically syncing order statuses between your PrestaShop store and Odoo. This guide explains how to configure synchronization for cancelled, shipped, and paid/invoiced orders using the VentorTech PrestaShop connector.OverviewThe PrestaShop connector enables automatic order status updates...

June 18, 2025

Magento 2

How to Synchronize Product Weight Between Odoo and Magento 2

With the VentorTech Odoo Magento 2 connector, you can synchronize product weight information between Odoo and your Magento 2 store. However, depending on how the Weight field is configured in Magento 2 (globally or per store view), some additional setup...

June 18, 2025

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Category: FAQ

“The Total Amount in the Sales Order Differs from the Calculated Amount in Odoo” – Why It Happens and How to Fix It

How to Synchronize the Brand Field Between PrestaShop and Odoo

I Get “The Consumer Isn’t Authorized to Access %resources” Error in Magento 2 – How to Fix It?

“The Total Amount in the Sales Order Differs from the Calculated Amount in Odoo” – Why It Happens and How to Fix It

Can I try VentorTech module on my own or see a live demo?

What to do if Direct Print PRO doesn’t detect my printer?

Is it possible to trigger automatic printing based on workflow events?

I plan to upgrade to a new Odoo version. Can I get my purchased modules for this version?

How to Configure Order Status Synchronization Between PrestaShop and Odoo

How to Synchronize Product Weight Between Odoo and Magento 2

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