FAQ Archives - Page 2 of 16 - VentorTech Ecosystem

How to deal with the constant “requests.exceptions.ReadTimeout” error In WooCommerce connector.

This type of error usually happens when the response time from the server exceeds the specified timeout in the API client. If this error occurs, first, you can try to requeue the job. Often, this can be caused by the...

February 26, 2025

Shopify

I am unable to import all taxes from my Shopify store. How can I resolve this issue?

When importing taxes in Shopify, you may notice some background loading, but, after a while, the taxes still are not imported. This behavior is related to how taxes import is handled via the API. Shopify’s API does not provide a...

February 26, 2025

How to validate the configuration of Odoo for connector compatibility

Common Questions

How to validate the configuration of Odoo for connector compatibility

When installing our connectors, it’s essential to set the content of the odoo.conf file correctly (which is mentioned in this article: How to install and configure VentorTech connector? ). To verify the configuration, navigate to the Settings → Integration and...

February 26, 2025

Why does the execution of jobs in Odoo take longer than expected, causing delays in job processing?

Common Questions

Why does the execution of jobs in Odoo take longer than expected, causing delays in job processing?

Reasons for slow job processingThere are multiple reasons for slow job processing. Often, several factors contribute simultaneously:1. E-commerce store API limitationsSlowness or rate limits: E-commerce APIs may be slow or have rate limits. For example, Shopify imposes API rate limits...

February 26, 2025

How to bypass the Product Validation test and import products.

Common Questions

How to bypass the Product Validation test and import products.

When running the Link Products function, you might encounter an exception indicating that some products have duplicate or missing SKUs either on the shop side or in Odoo. In such cases, it is recommended to resolve all identified issues before...

February 26, 2025

QuickBooks Online Connector

How to fix “QBO process request: 2090, Invalid Number. Invalid Number : false.” error when trying to export the bill/invoice usin Odoo QuickBooks Online connector?

When exporting the bill/invoice to QuickBooks Online you might get such error : “QBO process request: 2090, Invalid Number. Invalid Number : false.“ This indicates that a record referenced in this invoice or bill (such as a product or vendor/customer)...

December 14, 2024

FAQ

How to install DirectPrint client as a Windows Service?

It is possible to install the DirectPrint client as a Windows Service, which is the recommended setup especially for computers with multiple logged-in users. This will ensure optimal performance and reliability. Don’t want to spend time installing and configuring?Let our...

December 14, 2024

Core (1.17.2), PrestaShop (1.17.2), Magento 2 (1.11.2), Shopify (1.11.2), WooCommerce (1.8.2)

Connectors

Core (1.17.2), PrestaShop (1.17.2), Magento 2 (1.11.2), Shopify (1.11.2), WooCommerce (1.8.2)

Core[NEW] Added a checkbox to force the application of fiscal positions to imported orders for accurate tax calculation.[NEW] Added the ability to import orders with a delay, allowing for flexible workflows and payment processing.Resolved the issue where incorrect prices were...

December 14, 2024

PrestaShop

I’m encountering the error “prestapyt.prestapyt.PrestaShopWebServiceError: ‘HTTP XML response is not parsable : XML or text declaration not at start of entity: line 2, column 0…”. What’s causing this, and how can I fix it?

This error indicates that the PrestaShop API is returning invalid XML data. While our PrestaShop connector expects well-formed XML, certain factors within your PrestaShop environment can disrupt this:Third-party modulesCustom code modificationsWeb server misconfiguration Important: This issue originates from your PrestaShop...

December 14, 2024

WooCommerce

How to synchronize product status between Odoo and WooCommerce

Our WooCommerce connector provides a default logic for managing product statuses:Published in WooCommerce: If the product is not archived in Odoo and the “Can be Sold” checkbox is checked.Pending Review in WooCommerce: If the product is not archived in Odoo...

December 14, 2024

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Category: FAQ

How to deal with the constant “requests.exceptions.ReadTimeout” error In WooCommerce connector.

I am unable to import all taxes from my Shopify store. How can I resolve this issue?

How to validate the configuration of Odoo for connector compatibility

Why does the execution of jobs in Odoo take longer than expected, causing delays in job processing?

How to bypass the Product Validation test and import products.

How to fix “QBO process request: 2090, Invalid Number. Invalid Number : false.” error when trying to export the bill/invoice usin Odoo QuickBooks Online connector?

How to install DirectPrint client as a Windows Service?

Core (1.17.2), PrestaShop (1.17.2), Magento 2 (1.11.2), Shopify (1.11.2), WooCommerce (1.8.2)

I’m encountering the error “prestapyt.prestapyt.PrestaShopWebServiceError: ‘HTTP XML response is not parsable : XML or text declaration not at start of entity: line 2, column 0…”. What’s causing this, and how can I fix it?

How to synchronize product status between Odoo and WooCommerce

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