FAQ Archives - Page 6 of 14 - VentorTech Ecosystem

I am trying to print ZPL label, but printer prints the ZPL code

This issue is mostly related to the printer configuration. To resolve this problem you need to enable raw printing. Unix-based OSUsually it can be done with this command: lpoptions -d full_name_of_your_printer -o raw You can change printer parameters through lpoptions...

August 1, 2024

Direct Print

Should I run the Direct Print client as a desktop application or a Windows service?

Running the Direct Print client as a Windows Service comes with the following benefits:Only one instance of the client runs regardless of how many active user sessions there are on a given machine (this helps avoid certain issues such as...

August 1, 2024

Direct Print

I’m running the Direct Print client as a Windows Service. Why are my default printer settings not taking effect?

When installed as a Windows Service, the client runs as the LocalSystem account, so it uses the printer defaults of that account, not the account you use to log in.There are two things you can do about this:Reconfigure the Windows...

August 1, 2024

How can I print my ZPL label rotated by 90 degrees?

Direct Print

How can I print my ZPL label rotated by 90 degrees?

The Direct Print module and ZPL printers do not automatically rotate the label to match the paper size due to the limitations of ZPL coding and element positioning. Consequently, there are no settings to adjust the label orientation in the...

August 1, 2024

Are there any limitations on the side of hosting Odoo (odoo.sh, on-premise server)? We use Docker/Kubernetes based deployments. Are you aware of any issues with such environments?

Direct Print

Are there any limitations on the side of hosting Odoo (odoo.sh, on-premise server)? We use Docker/Kubernetes based deployments. Are you aware of any issues with such environments?

No issues if your Odoo server has internet access.Direct Print PRO doesn’t work with Odoo Online (as well as any other third-party modules).

August 1, 2024

PrestaShop

How do I control which product combination is marked as the default in PrestaShop during export?

Our connector lets you choose the default product combination for your exported PrestaShop products. Here’s how:Navigate to the “eCommerce Integration” tab on product template you want to change.Select product variant (combination) you want to use as default combination in PrestaShop:Need...

August 1, 2024

Direct Print

Does every computer in the company that needs to print, need to install the Direct Print Client app on the local computer? Or only the computers where the printer is physically attached?

It’s enough to have only one machine that has access to all the printers needed. We even recommend setting up a separate PC for this. E.g. We have configured a Raspberry PI 4 in our office for printing purposes. It...

August 1, 2024

PrestaShop

Can you export product specific prices (pricelists) from Odoo to Prestashop?

Yes, we support the export of pricelist items to specific product prices in Prestashop. This functionality has some limitations because of big difference between Odoo Pricelist functionality and Prestashop specific prices functionality. Initial import of Prestashop specific prices to Odoo...

August 1, 2024

PrestaShop

Is your PrestaShop connector compatible with PrestaShop 1.6?

PrestaShop 1.6 has several known issues that have been resolved in later versions of PS. Therefore, we strongly recommend upgrading to version 1.7 or a newer release of PrestaShop before using our connector.If you still wish to use the 1.6...

August 1, 2024

PrestaShop

Is Gift Wrapping is imported from Prestashop to Odoo Sales Order?

Yes, we have functionality allowing to import Gift Wrap from Prestashop to Odoo as a separate line in sales orders. Below is video showing demo on how it is working

August 1, 2024

1 2 … 5 6 7 … 13 14

Category: FAQ

I am trying to print ZPL label, but printer prints the ZPL code

Should I run the Direct Print client as a desktop application or a Windows service?

I’m running the Direct Print client as a Windows Service. Why are my default printer settings not taking effect?

How can I print my ZPL label rotated by 90 degrees?

Are there any limitations on the side of hosting Odoo (odoo.sh, on-premise server)? We use Docker/Kubernetes based deployments. Are you aware of any issues with such environments?

How do I control which product combination is marked as the default in PrestaShop during export?

Does every computer in the company that needs to print, need to install the Direct Print Client app on the local computer? Or only the computers where the printer is physically attached?

Can you export product specific prices (pricelists) from Odoo to Prestashop?

Is your PrestaShop connector compatible with PrestaShop 1.6?

Is Gift Wrapping is imported from Prestashop to Odoo Sales Order?

Cart