FAQ Archives - VentorTech Ecosystem

Core (1.18.0), PrestaShop (1.18.0), Magento 2 (1.12.0), Shopify (1.12.0), WooCommerce (1.9.0)

Core[NEW] Launched a dynamic sales dashboard that displays key metrics – total sales, order trends, top products, and customer insights (new vs. returning and country stats) – in an intuitive, easy-to-understand format.[NEW] Added “Ignore BoMs for Product Export” checkbox to...

March 28, 2025

WooCommerce

My WooCommerce store returns a “404 Not Found” error for REST API requests. How can I fix this?

A common cause for this error is improperly configured permalinks. In WordPress, the REST API relies on human-readable (pretty) permalinks rather than the default “Plain” setting. To resolve the issue, navigate to Settings > Permalinks in your WordPress dashboard and...

March 28, 2025

Magento 2

How to Configure Magento 2 Webhooks?

IntroductionWebhooks in Magento 2 allow real-time communication with Odoo by sending event-based notifications. This guide explains how to set up Magento 2 webhooks to seamlessly integrate with Odoo’s webhook system.Step 1: Copy the Webhook URL from OdooIn Odoo, navigate to...

March 28, 2025

QuickBooks Online Connector

How to fix “QBO process request: 6270, Transaction date is prior to start date for stock item. Transactions with stock products cant be dated earlier than the Stock Start Date for the product.”

When exporting the bill/invoice to QuickBooks Online you might get such error : "QBO process request: 6270, Transaction date is prior to start date for stock item." This indicates that a product referenced in this invoice or bill is being...

February 26, 2025

QuickBooks Online Connector

What are the capabilities of QuickBooks Online connector

Import and Export: Odoo ↔️ QuickBooksProducts – Can be both imported and exported.Contacts – Can be imported and exported (as QuickBooks Customers or Vendors records).Payments – Payments linked to invoices and bills can be both imported and exported. However, payments...

February 26, 2025

QuickBooks Online Connector

How to recieve taxes for products from QuickBooks side when creating a Sale Order in Odoo.

QuickBooks offers functionality to automatically determine the needed taxes for products. To fully take advantage of this feature when creating a Sale Order in Odoo, you can use our connector function. It allows you to send a request to QuickBooks...

February 26, 2025

How to upload and store custom fonts on Zebra printers

ZPL Label Designer

How to upload and store custom fonts on Zebra printers

Using custom fonts on Zebra printers falls outside the support coverage of our ZPL Label Designer and Direct Print PRO modules. We are unable to assist with any problems arising from custom font usage, including font file conversion, memory management,...

February 26, 2025

How to add multiline fields to ZPL labels?

ZPL Label Designer

How to add multiline fields to ZPL labels?

IntroductionOur ZPL Label Designer can handle custom text blocks with multiline text out-of-the-box. However, what if you want to use a field from your Odoo models and include its content in your newly created labels? The good news is that...

February 26, 2025

PrestaShop

How to import inactive products in PrestaShop connector

By default, the PrestaShop connector imports only active products. If you want to import inactive ones as well, you need to select the appropriate setting.To do this, navigate to e-Commerce Integration Settings → General tab and find the import_products_filter field:Here...

February 26, 2025

Shopify

How to import archived or draft products into Odoo with Shopify connector

By default, the Shopify connector imports only active products. If you want to import inactive ones as well, you need to select the appropriate setting.To do this, navigate to e-Commerce Integration Settings → General tab and find the “import_products_filter” field:Here...

February 26, 2025

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Category: FAQ

Core (1.18.0), PrestaShop (1.18.0), Magento 2 (1.12.0), Shopify (1.12.0), WooCommerce (1.9.0)

My WooCommerce store returns a “404 Not Found” error for REST API requests. How can I fix this?

How to Configure Magento 2 Webhooks?

How to fix “QBO process request: 6270, Transaction date is prior to start date for stock item. Transactions with stock products cant be dated earlier than the Stock Start Date for the product.”

What are the capabilities of QuickBooks Online connector

How to recieve taxes for products from QuickBooks side when creating a Sale Order in Odoo.

How to upload and store custom fonts on Zebra printers

How to add multiline fields to ZPL labels?

How to import inactive products in PrestaShop connector

How to import archived or draft products into Odoo with Shopify connector

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