FAQ Archives - VentorTech Ecosystem

Core (1.18.2), PrestaShop (1.18.2), Magento 2 (1.12.2), Shopify (1.12.2), WooCommerce (1.9.2)

Compatible Odoo versions: 16.0+Which Odoo versions do your modules support? Core[IMP] Improved order webhook handling: the connector now checks for missing orders and triggers import if needed before processing status updates.[FIX] Resolved issue where delivery notes were not added to...

July 22, 2025

PrestaShop

How to Synchronize the Brand Field Between PrestaShop and Odoo

If you’d like to keep product Brand information synchronized between PrestaShop and Odoo, our connector supports this via custom field mapping. This guide walks you through the entire process step by step.Video Guide Prefer reading? Follow the step-by-step instructions below.Step-by-Step...

July 22, 2025

Magento 2

I Get “The Consumer Isn’t Authorized to Access %resources” Error in Magento 2 – How to Fix It?

If you’re seeing the error:“The consumer isn’t authorized to access %resources”while configuring the Magento 2 connector in Odoo, this typically means that created integration in Magento 2 doesn’t have sufficient API permissions.Cause of the ErrorThis error usually occurs when the...

July 22, 2025

“The Total Amount in the Sales Order Differs from the Calculated Amount in Odoo” – Why It Happens and How to Fix It

Common Questions

“The Total Amount in the Sales Order Differs from the Calculated Amount in Odoo” – Why It Happens and How to Fix It

If you’re seeing an error like:“The total amount in the sales order from ‘Shopify’ differs from the calculated amount in Odoo…”this usually means there’s a small mismatch in how Odoo and your e-commerce platform (Shopify, Magento, PrestaShop, etc.) calculate totals...

July 22, 2025

Connectors

Core (1.18.2), PrestaShop (1.18.2), Magento 2 (1.12.2), Shopify (1.12.2), WooCommerce (1.9.2)

July 22, 2025

PrestaShop

How to Synchronize the Brand Field Between PrestaShop and Odoo

July 22, 2025

Magento 2

I Get “The Consumer Isn’t Authorized to Access %resources” Error in Magento 2 – How to Fix It?

July 22, 2025

Common Questions

“The Total Amount in the Sales Order Differs from the Calculated Amount in Odoo” – Why It Happens and How to Fix It

July 22, 2025

Can I try VentorTech module on my own or see a live demo?

General Questions

Can I try VentorTech module on my own or see a live demo?

Before you move forward with our module purchase, we’d like to give you the opportunity to discover and test it to ensure it the perfectly fit for your needs. You can choose between two options:We’d be happy to set up...

June 18, 2025

Direct Print

What to do if Direct Print PRO doesn’t detect my printer?

Direct Print PRO imports printers into Odoo that are connected to the Client Application.If your printer isn’t showing up, follow these steps:Check the Client ApplicationOpen the Client Application on the PC where the printer is connected. Make sure the printer...

June 18, 2025

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Category: FAQ

Core (1.18.2), PrestaShop (1.18.2), Magento 2 (1.12.2), Shopify (1.12.2), WooCommerce (1.9.2)

How to Synchronize the Brand Field Between PrestaShop and Odoo

I Get “The Consumer Isn’t Authorized to Access %resources” Error in Magento 2 – How to Fix It?

“The Total Amount in the Sales Order Differs from the Calculated Amount in Odoo” – Why It Happens and How to Fix It

Core (1.18.2), PrestaShop (1.18.2), Magento 2 (1.12.2), Shopify (1.12.2), WooCommerce (1.9.2)

How to Synchronize the Brand Field Between PrestaShop and Odoo

I Get “The Consumer Isn’t Authorized to Access %resources” Error in Magento 2 – How to Fix It?

“The Total Amount in the Sales Order Differs from the Calculated Amount in Odoo” – Why It Happens and How to Fix It

Can I try VentorTech module on my own or see a live demo?

What to do if Direct Print PRO doesn’t detect my printer?

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