FAQ Archives - VentorTech Ecosystem

Core (1.17.1), PrestaShop (1.17.1), Magento 2 (1.11.1), Shopify (1.11.1), WooCommerce (1.8.1)

CoreResolved the issue where incorrect pricelist and currency were set for imported orders.Resolved the issue with the website_sale module dependency in Odoo 17.0.Resolved the issue related to exporting images for templates with variants that are excluded from synchronization.Improved customers import:...

September 4, 2024

FAQ

QuickBooks: Getting Started

InstallationOdoo.shPlease check the video below: Step-by-stepAdd requirements.txt file to the root of your repository with the following content. So additional Python libraries will be installed: python-quickbooks==0.9.1 pycountry==20.7.3 You can find ready-to-use file in the module directory: quickbooks_sync_online/requirements.txtOur connector is using...

September 4, 2024

Core (1.17.0), PrestaShop (1.17.0), Magento 2 (1.11.0), Shopify (1.11.0), WooCommerce (1.8.0)

Connectors

Core (1.17.0), PrestaShop (1.17.0), Magento 2 (1.11.0), Shopify (1.11.0), WooCommerce (1.8.0)

Core[NEW] Added the ability to process orders from guests who haven’t created an account on e-commerce store.How does the connector process orders from guest customers? Fixed issues with orders containing fallback or removed products.Resolved deprecation warnings that occurred during tests...

September 4, 2024

I encountered an error in Odoo, and the error traceback mentions printnode_base. Is your module causing the problem?

Direct Print

I encountered an error in Odoo, and the error traceback mentions printnode_base. Is your module causing the problem?

Not necessarily! While it’s true that you see the printnode_base module in the error traceback, this doesn’t always mean Direct Print is the root cause of the issue. Important: Please read this article even if you were directed here by...

September 4, 2024

RabbitMQ Connector

How to add call custom or standard methods with RabbitMQ Connector

Hello world!

September 4, 2024

How to track which user changed order status in Odoo?

PrestaShop

How to track which user changed order status in Odoo?

When the checkbox “Enable Sale Order Status Export Job” is activated, our connector allows the transfer of order status changes from Odoo to PrestaShop. Some customers also need to track which employee or user changed this status.To do this, first,...

September 4, 2024

Shopify

Why does the Shopify connector assign each order to a default customer or throws an exception asking to set such for a non-guest orders?

Recently, Shopify has changed its subscription plans, which can limit the customer data that Basic plan users can access when importing orders to Odoo. The problem is that the new Shopify Basic plan doesn’t include Personal Identifiable Information (PII) in...

September 4, 2024

How to configure order import from a specific sales channel?

Shopify

How to configure order import from a specific sales channel?

Our connector allows users to configure which specific sales channels in Shopify to import orders from.This configuration is now included in the quick configuration wizard, so you can choose which sales channel you plan to import orders from, or you...

September 4, 2024

Shopify

How to fix missing permissions for the Shopify connector

If you see any red lines during the Quick Configuration wizard’s second step, it means our connector needs additional permissions to work correctly in your Shopify store.Follow these steps to grant the necessary permissions:Access Shopify admin: Log in to your...

September 4, 2024

How does the connector process orders from guest customers?

Common Questions

How does the connector process orders from guest customers?

Our connector allows users to receive orders created by guest customers.In this case, the connector will create a customer profile using the data from the billing address and will link addresses to the customer if they are individual addresses.If the...

September 4, 2024

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Category: FAQ

Core (1.17.1), PrestaShop (1.17.1), Magento 2 (1.11.1), Shopify (1.11.1), WooCommerce (1.8.1)

QuickBooks: Getting Started

Core (1.17.0), PrestaShop (1.17.0), Magento 2 (1.11.0), Shopify (1.11.0), WooCommerce (1.8.0)

I encountered an error in Odoo, and the error traceback mentions printnode_base. Is your module causing the problem?

How to add call custom or standard methods with RabbitMQ Connector

How to track which user changed order status in Odoo?

Why does the Shopify connector assign each order to a default customer or throws an exception asking to set such for a non-guest orders?

How to configure order import from a specific sales channel?

How to fix missing permissions for the Shopify connector

How does the connector process orders from guest customers?

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