Is Gift Wrapping is imported from Prestashop to Odoo Sales Order?
Yes, we have functionality allowing to import Gift Wrap from Prestashop to Odoo as a separate line in sales orders. Below is video showing demo on how it is working
How to fix “401 Unauthorized” error when trying to configure connection?
When configuring PrestaShop connection you may see error as on screenshot below.That error mean that that there is an issue in Prestashop configuration and you need to ask your system administrator or Prestashop developer to properly configure it. How to...
Is it possible to synchronize Newsletter subscription status for Customer coming from Prestashop?
Yes, it is possible. We allow saving below fields from Prestashop to Odoo. Note, that because we are saving/updating customer only when we download sales orders from Prestashop, below functionality will work (fields will be updated if they are changed...
How to fix PHP Notice error received on various Prestashop requests?
Sometimes on some requests you may see “PHP Notice” error. It is not allowing to send any requests to Prestashop webservice. You may see this on some older Prestashop versions because there are some issues there. Reasons an be different:Most...
What does error “HTTP response is empty” mean?
Our connector is sending requests to the Prestashop API. In some cases (due to bugs in Prestashop specifically with some custom installed plugins) error is happening on the Prestashop side. Unfortunately Prestashop API is not returning the exact error message...
How can I synchronize Product features in Prestashop connector?
Yes! We support synchronization of Product features in 2 cases as described belowInitial Import form Prestsahop to Odoo. When you first configure connection between Odoo and Prestashop, after connection you need to download products from Prestashop to Odoo. Including all...
Are Prestashop Product Packs supported?
Yes, our connector supports the Prestashop Product Pack. Both for initial import process (when importing products from Prestashop to Odoo) and in day to day work (when you export product from Odoo to prestashop).Note that in Odoo Prestashop Product Packs...
If the order state is updated on Prestashop, can it be updated on Odoo?
Prestashop is a very basic system and it does not have webhooks. Meaning that it does not report back to Odoo that the status of orders changed. But our team analyzed available solutions on Prestashop market and we found a...
Can order be Canceled in Odoo if Canceled in Prestashop?
Prestashop is a very basic system and it does not have webhooks. Meaning that it does not report back to Odoo that the status of orders changed. But our team analyzed available solutions on Prestashop market and we found a...
How to synchronize invoices between PrestaShop and Odoo
Our connector doesn’t allow to synchronize invoices between Odoo and PrestaShop. But there is a special addon for PrestaShop which allows to download invoice from Odoo: https://addons.prestashop.com/en/payment-invoice/90325-odoo-invoice.html . You need to install it and then enter the URL from Webhooks...