Some customers prefer to use technical names in Odoo while displaying customer-friendly names on their e-commerce website. Our connector supports this by allowing you to store both names separately. Here's how it works: General Odoo product name: This is the...

Product synchronization works in two directions: updates from Odoo to your e-commerce store, and updates from your e-commerce store back to Odoo. Here's the breakdown. Updates from Odoo to your e-commerce store Enable automation: Go to the "Automation Jobs" tab...

To ensure smooth data transfer, our connectors utilize a process called "mapping." This involves specifying which fields in Odoo correspond to which fields in your e-commerce store. For standard fields, this mapping is usually automatic. However, for custom fields—whether they...

Yes, you can! This is especially useful if you'd like to review or complete product details (like descriptions, prices, or images) before making them visible to customers. How to enable this behavior Enable the setting Go to the Products tab...

Our connector offers two ways to manage discounts that are already included in orders from your e-commerce store. 1. Discounts as separate order lines This is the default method and ensures discounts are highly visible as separate line items within...

The error message is quite self-explanatory: it indicates errors caused by differences in total amounts between sales orders from PrestaShop and the calculated totals in Odoo. This typically occurs due to rounding issues. Odoo and PrestaShop have different tax calculation...

Problem: Orders from your e-commerce store sometimes contain items that are no longer in your Odoo inventory (removed products) or are one-off items (custom items). This can disrupt order import. Solution: Our "Fallback Product" feature solves this! Designate a specific...