This error indicates that the PrestaShop API is returning invalid XML data. While our PrestaShop connector expects well-formed XML, certain factors within your PrestaShop environment can disrupt this:Third-party modulesCustom code modificationsWeb server misconfiguration Important: This issue originates from your PrestaShop...

This error usually happens when you have multiple stores set up on the same PrestaShop instance and are using PrestaShop’s multi-store feature.Why the error occurs:In a multi-store setup, each store manages its own stock levels.The PrestaShop API returns stock information...

When the checkbox “Enable Sale Order Status Export Job” is activated, our connector allows the transfer of order status changes from Odoo to PrestaShop. Some customers also need to track which employee or user changed this status.To do this, first,...