When order is downloaded from Shopify / Magento 2 / Prestashop / Woocommmerce in some cases those systems are returning empty tax. For example, if you go to the menu “e-Commerce Integration → External Order Data“ and look into details...

Before you start using our connectors, there are a few key things to consider to ensure smooth integration and optimal performance.Product catalog structure Clean product catalog – this is the main strong point of our connector and also show cases...

Yes, our connectors support exporting images. Note that we have special setting for this as some of our customers prefer to upload images directly in Magento 2, Shopify, Woocommerce, Prestashop. So if setting “Enable Images Export“ is disabled – then...

Several factors could be causing this. Here’s a breakdown of the most common ones.Odoo ConfigurationEnsure your Odoo instance is properly configured to work with the Queue Job module.Refer to the installation and configuration instructions: How to install and configure VentorTech...

Our connectors are working well in case multi-shop configured on e-Ecommerce System (like Magento 2 or Prestashop). But there are some limitations:Sales Orders: will be downloaded from all Shops and tracking numbers / statuses will be sent back normally. So...

All our connectors (Magento 2, Shopify, Woocommerce, Prestashop) allow stock quantities synchronization from Odoo. That can be configured based on integration on the “Inventory“ tab.The following settings can be adjusted for Inventory synchronization (see numbers on the screenshot above)Point 1....

No, we are not deleting products in Shopify / Woocommerce / Shopify / Magento 2 and that is done intentionally. We think deleting product is dangerous features for below reasons:Odoo is a warehouse system. Many employees working in Odoo in...

If you would like to automatically send products to specific sales integration when they are created in Odoo, you need to check this articleFor simple products (no variants) you can define to which integration this product should be synchronized to...

In case you would like to configure automatic sending of newly created products from Odoo to Prestashop / Shopify / Magento 2 / Woocommerce, you can check this articleTo enable functionality of auto-sending changed product information from Odoo to Prestashop...