E-commerce Connectors Archives - Page 6 of 15

How to import archived or draft products into Odoo with Shopify connector

By default, the Shopify connector imports only active products. If you want to import inactive ones as well, you need to select the appropriate setting. To do this, navigate to e-Commerce Integration Settings → General tab and find the “import_products_filter”...

February 26, 2025

WooCommerce

How to deal with the constant “requests.exceptions.ReadTimeout” error In WooCommerce connector.

This type of error usually happens when the response time from the server exceeds the specified timeout in the API client. If this error occurs, first, you can try to requeue the job. Often, this can be caused by the...

February 26, 2025

Shopify

I am unable to import all taxes from my Shopify store. How can I resolve this issue?

When importing taxes in Shopify, you may notice some background loading, but, after a while, the taxes still are not imported. This behavior is related to how taxes import is handled via the API. Shopify's API does not provide a...

February 26, 2025

How to validate the configuration of Odoo for connector compatibility

Common Questions

How to validate the configuration of Odoo for connector compatibility

When installing our connectors, it's essential to set the content of the odoo.conf file correctly (which is mentioned in this article: How to install and configure VentorTech connector? ). To verify the configuration, navigate to the Settings → Integration and...

February 26, 2025

Why does the execution of jobs in Odoo take longer than expected, causing delays in job processing?

Common Questions

Why does the execution of jobs in Odoo take longer than expected, causing delays in job processing?

Reasons for slow job processing There are multiple reasons for slow job processing. Often, several factors contribute simultaneously: 1. E-commerce store API limitations Slowness or rate limits: E-commerce APIs may be slow or have rate limits. For example, Shopify imposes...

February 26, 2025

How to bypass the Product Validation test and import products.

Common Questions

How to bypass the Product Validation test and import products.

When running the Link Products function, you might encounter an exception indicating that some products have duplicate or missing SKUs either on the shop side or in Odoo. In such cases, it is recommended to resolve all identified issues before...

February 26, 2025

PrestaShop

I’m encountering the error “prestapyt.prestapyt.PrestaShopWebServiceError: ‘HTTP XML response is not parsable : XML or text declaration not at start of entity: line 2, column 0…”. What’s causing this, and how can I fix it?

This error indicates that the PrestaShop API is returning invalid XML data. While our PrestaShop connector expects well-formed XML, certain factors within your PrestaShop environment can disrupt this: Third-party modules Custom code modifications Web server misconfiguration Important: This issue originates...

December 14, 2024

WooCommerce

How to synchronize product status between Odoo and WooCommerce

Our WooCommerce connector provides a default logic for managing product statuses: Published in WooCommerce: If the product is not archived in Odoo and the "Can be Sold" checkbox is checked. Pending Review in WooCommerce: If the product is not archived...

December 14, 2024

My bulk inventory synchronization jobs are stuck in “Started” status. How can I fix it?

Common Questions

My bulk inventory synchronization jobs are stuck in “Started” status. How can I fix it?

If your bulk inventory synchronization jobs are stuck in the "Started" status, it typically indicates that your e-commerce store is handling inventory updates slowly or that there are API limitations. For example: Slow inventory handling: Some platforms, like Magento 2,...

December 14, 2024

I’m getting the “This StockAvailable (13203) does not exist on this shop” error during stock synchronization. How can I fix it?

PrestaShop

I’m getting the “This StockAvailable (13203) does not exist on this shop” error during stock synchronization. How can I fix it?

This error usually happens when you have multiple stores set up on the same PrestaShop instance and are using PrestaShop's multi-store feature. Why the error occurs: In a multi-store setup, each store manages its own stock levels. The PrestaShop API...

September 24, 2024

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Category: E-commerce Connectors

How to import archived or draft products into Odoo with Shopify connector

How to deal with the constant “requests.exceptions.ReadTimeout” error In WooCommerce connector.

I am unable to import all taxes from my Shopify store. How can I resolve this issue?

How to validate the configuration of Odoo for connector compatibility

Why does the execution of jobs in Odoo take longer than expected, causing delays in job processing?

How to bypass the Product Validation test and import products.

I’m encountering the error “prestapyt.prestapyt.PrestaShopWebServiceError: ‘HTTP XML response is not parsable : XML or text declaration not at start of entity: line 2, column 0…”. What’s causing this, and how can I fix it?

How to synchronize product status between Odoo and WooCommerce

My bulk inventory synchronization jobs are stuck in “Started” status. How can I fix it?

I’m getting the “This StockAvailable (13203) does not exist on this shop” error during stock synchronization. How can I fix it?

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