FAQ Archives - VentorTech Ecosystem

Why Are My Reports Printing Twice (or More) with Direct Print?

If you’re using the Odoo Direct Print (PRO) module and notice that reports, shipping labels, or other documents are printing twice or more, you’re not alone. This issue can be frustrating, especially when it wastes paper, labels, or leads to...

August 12, 2025

How to Import an Order with Delay from E-commerce to Odoo

Common Questions

How to Import an Order with Delay from E-commerce to Odoo

In some e-commerce setups, it’s common for the order data to change shortly after creation. For example, the order manager might make manual adjustments, or the customer may be allowed to modify the order – such as adding or removing...

August 12, 2025

How Do Our Connectors Handle Bundle Products?

Common Questions

How Do Our Connectors Handle Bundle Products?

If you sell bundle products (also known as kits, packs, or composite products) in your e-commerce store, it’s important to understand how they are handled when imported into Odoo via our connectors.This article explains:How each connector handles bundlesWhy limitations exist...

August 12, 2025

Core (1.18.2), PrestaShop (1.18.2), Magento 2 (1.12.2), Shopify (1.12.2), WooCommerce (1.9.2)

Connectors

Core (1.18.2), PrestaShop (1.18.2), Magento 2 (1.12.2), Shopify (1.12.2), WooCommerce (1.9.2)

Compatible Odoo versions: 16.0+Which Odoo versions do your modules support? Core[IMP] Improved order webhook handling: the connector now checks for missing orders and triggers import if needed before processing status updates.[FIX] Resolved issue where delivery notes were not added to...

July 22, 2025

PrestaShop

How to Synchronize the Brand Field Between PrestaShop and Odoo

If you’d like to keep product Brand information synchronized between PrestaShop and Odoo, our connector supports this via custom field mapping. This guide walks you through the entire process step by step.Video Guide Prefer reading? Follow the step-by-step instructions below.Step-by-Step...

July 22, 2025

Magento 2

I Get “The Consumer Isn’t Authorized to Access %resources” Error in Magento 2 – How to Fix It?

If you’re seeing the error:“The consumer isn’t authorized to access %resources”while configuring the Magento 2 connector in Odoo, this typically means that created integration in Magento 2 doesn’t have sufficient API permissions.Cause of the ErrorThis error usually occurs when the...

July 22, 2025

“The Total Amount in the Sales Order Differs from the Calculated Amount in Odoo” – Why It Happens and How to Fix It

Common Questions

“The Total Amount in the Sales Order Differs from the Calculated Amount in Odoo” – Why It Happens and How to Fix It

If you’re seeing an error like:“The total amount in the sales order from ‘Shopify’ differs from the calculated amount in Odoo…”this usually means there’s a small mismatch in how Odoo and your e-commerce platform (Shopify, Magento, PrestaShop, etc.) calculate totals...

July 22, 2025

PrestaShop

Category: FAQ

Why Are My Reports Printing Twice (or More) with Direct Print?

How to Import an Order with Delay from E-commerce to Odoo

How Do Our Connectors Handle Bundle Products?

Core (1.18.2), PrestaShop (1.18.2), Magento 2 (1.12.2), Shopify (1.12.2), WooCommerce (1.9.2)

How to Synchronize the Brand Field Between PrestaShop and Odoo

I Get “The Consumer Isn’t Authorized to Access %resources” Error in Magento 2 – How to Fix It?

“The Total Amount in the Sales Order Differs from the Calculated Amount in Odoo” – Why It Happens and How to Fix It

How to Synchronize the Brand Field Between PrestaShop and Odoo

I Get “The Consumer Isn’t Authorized to Access %resources” Error in Magento 2 – How to Fix It?

“The Total Amount in the Sales Order Differs from the Calculated Amount in Odoo” – Why It Happens and How to Fix It

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