FAQ Archives - Page 6 of 23 - VentorTech Ecosystem

Migrating VentorTech E-commerce Connectors to Odoo 19.0

Starting with Odoo 19, all VentorTech E-Commerce connectors use a new job backend called Integration Queue Job (integration_queue_job), replacing the older OCA Job Queue (queue_job). Because of this architectural change, upgrading from Odoo 16, 17, or 18 to Odoo 19...

November 27, 2025

Why Our Connectors Use Job Queue (queue_job) – and Why It’s Safe to Use on Odoo.sh

Common Questions

Why Our Connectors Use Job Queue (queue_job) – and Why It’s Safe to Use on Odoo.sh

When integrating Odoo with external systems like Shopify, Magento 2, WooCommerce, or PrestaShop, you need a way to process large volumes of data reliably, track errors, and ensure no sync gets missed. That’s why we use the widely trusted Job...

November 27, 2025

Shopify

Why is an order from Shopify imported to Odoo and created without any Sale Order lines?

If you encounter a case where an order is imported correctly by our Odoo Shopify Connector but the Sales Order lines are missing, the issue may be caused by missing permissions for third_party_fulfillment_orders. The reason for this is that our...

October 29, 2025

Can I Create Custom Print Scenario Actions in Odoo?

Direct Print

Can I Create Custom Print Scenario Actions in Odoo?

Odoo’s Print Scenario system (part of Direct Print PRO) is a powerful tool for automating printing actions based on specific events - like validating a delivery order or updating an invoice status. However, it’s important to understand how these actions...

October 11, 2025

How to Safely Change Product Structure in Odoo and Sync with Your E-Commerce Store

Common Questions

How to Safely Change Product Structure in Odoo and Sync with Your E-Commerce Store

Modifying the structure of a product in Odoo - such as adding new attributes or attribute values - can affect how that product and its variants are managed and synchronized with external platforms like WooCommerce, Magento 2, or Shopify. Since...

October 11, 2025

Direct Print

Why Are My Reports Printing Twice (or More) with Direct Print?

If you're using the Odoo Direct Print (PRO) module and notice that reports, shipping labels, or other documents are printing twice or more, you're not alone. This issue can be frustrating, especially when it wastes paper, labels, or leads to...

August 12, 2025

How to Import an Order with Delay from E-commerce to Odoo

Common Questions

How to Import an Order with Delay from E-commerce to Odoo

In some e-commerce setups, it’s common for the order data to change shortly after creation. For example, the order manager might make manual adjustments, or the customer may be allowed to modify the order - such as adding or removing...

August 12, 2025

How Do Our Connectors Handle Bundle Products?

Common Questions

How Do Our Connectors Handle Bundle Products?

If you sell bundle products (also known as kits, packs, or composite products) in your e-commerce store, it's important to understand how they are handled when imported into Odoo via our connectors. This article explains: How each connector handles bundles...

August 12, 2025

PrestaShop

How to Synchronize the Brand Field Between PrestaShop and Odoo

If you'd like to keep product Brand information synchronized between PrestaShop and Odoo, our connector supports this via custom field mapping. This guide walks you through the entire process step by step. Video Guide https://www.youtube.com/watch?v=GpV11bcO2UM Prefer reading? Follow the step-by-step...

July 22, 2025

Magento 2

I Get “The Consumer Isn’t Authorized to Access %resources” Error in Magento 2 – How to Fix It?

If you're seeing the error: “The consumer isn't authorized to access %resources” while configuring the Magento 2 connector in Odoo, this typically means that created integration in Magento 2 doesn’t have sufficient API permissions. Cause of the Error This error...

July 22, 2025

1 2 … 5 6 7 … 22 23

Category: FAQ

Migrating VentorTech E-commerce Connectors to Odoo 19.0

Why Our Connectors Use Job Queue (queue_job) – and Why It’s Safe to Use on Odoo.sh

Why is an order from Shopify imported to Odoo and created without any Sale Order lines?

Can I Create Custom Print Scenario Actions in Odoo?

How to Safely Change Product Structure in Odoo and Sync with Your E-Commerce Store

Why Are My Reports Printing Twice (or More) with Direct Print?

How to Import an Order with Delay from E-commerce to Odoo

How Do Our Connectors Handle Bundle Products?

How to Synchronize the Brand Field Between PrestaShop and Odoo

I Get “The Consumer Isn’t Authorized to Access %resources” Error in Magento 2 – How to Fix It?

Cart