Action Buttons in Direct Print PRO allow users to trigger printing together with specific Odoo actions, making printing workflows more flexible and convenient.
For Which Reports Can I Automate Printing?
However, if printing is not triggered after clicking an Action Button, one possible reason is that Odoo displays an additional wizard before completing the action.
Common examples include:
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Backorder confirmation dialogs (Inventory, Manufacturing, Purchase, Delivery, etc.).
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Additional Odoo confirmation windows.
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Custom workflows that use intermediate wizards.
Why It Happens
When an additional wizard appears, the original action is temporarily interrupted until the user completes the wizard.
As a result, the configured print action may not be executed as expected, since the original workflow has not yet finished.
Solution: Enable “Print Before Action”
To avoid this behavior, open the corresponding Action Button configuration in Direct Print PRO and enable the Print Before Action checkbox.
With this option enabled, Direct Print will trigger printing before the Odoo action is executed.
This ensures that printing is not blocked by intermediate wizards, backorder dialogs, or other confirmation windows.
Still Not Working?
The presence of an Odoo wizard is one of the most common reasons why printing may not be triggered, but it is not the only possible cause.
If enabling Print Before Action does not resolve the issue, please contact our support team and we will be happy to review your specific workflow in more detail.