E-commerce Connectors Archives - Page 5 of 9

Why aren’t product attributes imported from WooCommerce?

At present, our WooCommerce connector is designed to import attributes exclusively for variable products. While you may observe attributes in external records and mappings, they won’t be set within simple products (products without variants).Reason behind this behaviourIn WooCommerce, a single...

August 1, 2024

Magento 2

How do I synchronize custom fields between Magento 2 and Odoo?

Our connector enables custom field synchronization between Magento 2 and Odoo. Here’s how to set it up using “Unit of Measure” as an example:Prerequisites:The custom field (“Unit of Measure” in this case) must exist in both Odoo and Magento 2.Step...

August 1, 2024

Magento 2

Why do I receive the error “Magento2ApiException: {“message”:”Request does not match any route.”}” during the Export Inventory job while synchronizing stock with Magento 2 from Odoo?

This error typically occurs if the Magento Multi Source Inventory (MSI) module is not installed in your Magento 2 setup. The MSI module is essential for synchronizing product quantities from various Odoo Locations to different Magento 2 Locations. Ensure that...

August 1, 2024

I have different technical and website name for the product. How can I configure export and import of these values?

Common Questions

I have different technical and website name for the product. How can I configure export and import of these values?

Some customers prefer to use technical names in Odoo while displaying customer-friendly names on their e-commerce website. Our connector supports this by allowing you to store both names separately.Here’s how it works:General Odoo product name: This is the standard product...

August 1, 2024

How to automatically sync product changes between Odoo & e-commerce system?

Common Questions

How to automatically sync product changes between Odoo & e-commerce system?

Product synchronization works in two directions: updates from Odoo to your e-commerce store, and updates from your e-commerce store back to Odoo. Here’s the breakdown.Updates from Odoo to your e-commerce storeEnable automation:Go to the “Automation Jobs” tab and ensure “Enable...

August 1, 2024

Step-by-Step Guide for Mapping Product Fields in e-Commerce Integration Module

Common Questions

Step-by-Step Guide for Mapping Product Fields in e-Commerce Integration Module

To ensure smooth data transfer, our connectors utilize a process called “mapping.” This involves specifying which fields in Odoo correspond to which fields in your e-commerce store. For standard fields, this mapping is usually automatic. However, for custom fields—whether they...

August 1, 2024

Shopify

How can I automatically update Odoo products when they change in Shopify?

Our connector uses Shopify product webhooks to keep your Odoo product data in sync. Here’s how it works.Product creationWhen you create a product in Shopify, this product will be automatically created* in Odoo. * By default, new Shopify products will...

August 1, 2024

Can I export products to my e-commerce store in draft or inactive status?

Common Questions

Can I export products to my e-commerce store in draft or inactive status?

Yes, you can. Here’s how:Activate Setting: On the “Products” tab in your connector’s configuration, enable the setting “Mark as Inactive on First Export”.Initial Export: When you first export products, they will arrive in your e-commerce store in draft or inactive status (based...

August 1, 2024

How does the connector handle discounts imported from my e-commerce store?

Common Questions

How does the connector handle discounts imported from my e-commerce store?

Our connector offers two ways to manage discounts that are already included in orders from your e-commerce store.1. Discounts as separate order linesThis is the default method and ensures discounts are highly visible as separate line items within the Odoo...

August 1, 2024

I encountered the “Total amount in sales order from PrestaShop is not the same as calculated amount in Odoo” error. What should I do?

Common Questions

I encountered the “Total amount in sales order from PrestaShop is not the same as calculated amount in Odoo” error. What should I do?

The error message is quite self-explanatory: it indicates errors caused by differences in total amounts between sales orders from PrestaShop and the calculated totals in Odoo. This typically occurs due to rounding issues.Odoo and PrestaShop have different tax calculation methods....

August 1, 2024

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Category: E-commerce Connectors

Why aren’t product attributes imported from WooCommerce?

How do I synchronize custom fields between Magento 2 and Odoo?

Why do I receive the error “Magento2ApiException: {“message”:”Request does not match any route.”}” during the Export Inventory job while synchronizing stock with Magento 2 from Odoo?

I have different technical and website name for the product. How can I configure export and import of these values?

How to automatically sync product changes between Odoo & e-commerce system?

Step-by-Step Guide for Mapping Product Fields in e-Commerce Integration Module

How can I automatically update Odoo products when they change in Shopify?

Can I export products to my e-commerce store in draft or inactive status?

How does the connector handle discounts imported from my e-commerce store?

I encountered the “Total amount in sales order from PrestaShop is not the same as calculated amount in Odoo” error. What should I do?

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