We have implemented a two-step cancellation process for cancelling sales orders imported from Shopify. Cancel order in OdooCancel order in ShopifyThe initial step involves the standard Odoo cancellation procedure. If the order is confirmed, you will see the standard wizard...

Each product variant in Shopify has a special “Compare at Price” field:To synchronize this field between Shopify and Odoo, you need to have a float field on the product.variant model in your Odoo. For this tutorial, we added a special...

Sometimes, when creating the connection between Odoo and Shopify on the first step of the quick configuration wizard, users may encounter an error message stating: “‘bool’ object has no attribute ‘country'”.Most likely, this issue can be related to cases where...

If you’ve received a notification about needing updates for apps on your Shopify store, please follow these steps to ensure everything is up-to-date:Update Your Shopify Connector: Start by ensuring you have the latest version of our Shopify connector. This is...

If you encounter an error like the one shown in the screenshot below, you may need to provide a value for the “Shopify Code” field (Inventory → Configuration → Shipping Methods).Below is a list of values for the most popular...

We have a special Shopify Partner account that we use when we need temporary access to our customer’s Shopify store. Access to Shopify maybe required in order to debug issues in case of problems or during help in initial installation...

Yes, we have customers using Shopify POS. We do not have any specific complex development related to Shopify POS integration. The main difference related to Shopify POS order is that such order can be created without Customer information. And in...

Yes, we support synchronization of Order tags in Shopify both when we first download sales order, or in case Sales Order tags are added even after sales order is synchronized. For latest you need to enable Webhooks functionality according to...

Yes, we have functionality that allows to receive Order status updates from Shopify webhooks. See screenshot belowIn order to enable webhooks functionality you need to manually enable it by clicking “Create Webhooks“ button on “Webhooks“ tab on sales integration. Shopify...

How to synchronize search engine listing fields?Shopify provides the ability to create custom fields. To synchronize custom fields between Shopify and Odoo, please read the article below1. Find the technical name of the meta fieldCustom fields for a product in...