Our Odoo PrestaShop connector is designed to support a wide range of PrestaShop versions - from older legacy releases to the most recent major updates. Supported Versions We officially support all PrestaShop versions from 1.6.x up to 9.x. Version Notes...

If you'd like to keep product Brand information synchronized between PrestaShop and Odoo, our connector supports this via custom field mapping. This guide walks you through the entire process step by step. Video Guide https://www.youtube.com/watch?v=GpV11bcO2UM Prefer reading? Follow the step-by-step...

If you'd like to keep product Brand information synchronized between PrestaShop and Odoo, our connector supports this via custom field mapping. This guide walks you through the entire process step by step. Video Guide https://www.youtube.com/watch?v=GpV11bcO2UM Prefer reading? Follow the step-by-step...

Stay aligned across platforms by automatically syncing order statuses between your PrestaShop store and Odoo. This guide explains how to configure synchronization for cancelled, shipped, and paid/invoiced orders using the VentorTech PrestaShop connector. Overview The PrestaShop connector enables automatic order...

This issue is related to how PrestaShop’s multi-store mode interacts with its API. In a multi-store setup, even if you use the same base URL for all shops and differentiate them by specifying the id_shops parameter (for example, id_shop=1 for...

By default, the PrestaShop connector imports only active products. If you want to import inactive ones as well, you need to select the appropriate setting. To do this, navigate to e-Commerce Integration Settings → General tab and find the import_products_filter...

This error indicates that the PrestaShop API is returning invalid XML data. While our PrestaShop connector expects well-formed XML, certain factors within your PrestaShop environment can disrupt this: Third-party modules Custom code modifications Web server misconfiguration Important: This issue originates...

This error usually happens when you have multiple stores set up on the same PrestaShop instance and are using PrestaShop's multi-store feature. Why the error occurs: In a multi-store setup, each store manages its own stock levels. The PrestaShop API...

When the checkbox “Enable Sale Order Status Export Job” is activated, our connector allows the transfer of order status changes from Odoo to PrestaShop. Some customers also need to track which employee or user changed this status. To do this,...

Our connector lets you choose the default product combination for your exported PrestaShop products. Here's how: Navigate to the "eCommerce Integration" tab on product template you want to change. Select product variant (combination) you want to use as default combination...