PrestaShop 1.6 has several known issues that have been resolved in later versions of PS. Therefore, we strongly recommend upgrading to version 1.7 or a newer release of PrestaShop before using our connector.If you still wish to use the 1.6...

Yes, we have functionality allowing to import Gift Wrap from Prestashop to Odoo as a separate line in sales orders. Below is video showing demo on how it is working

When configuring PrestaShop connection you may see error as on screenshot below.That error mean that that there is an issue in Prestashop configuration and you need to ask your system administrator or Prestashop developer to properly configure it. How to...

Yes, it is possible. We allow saving below fields from Prestashop to Odoo. Note, that because we are saving/updating customer only when we download sales orders from Prestashop, below functionality will work (fields will be updated if they are changed...

Sometimes on some requests you may see “PHP Notice” error. It is not allowing to send any requests to Prestashop webservice. You may see this on some older Prestashop versions because there are some issues there. Reasons an be different:Most...

Our connector is sending requests to the Prestashop API. In some cases (due to bugs in Prestashop specifically with some custom installed plugins) error is happening on the Prestashop side. Unfortunately Prestashop API is not returning the exact error message...

Yes! We support synchronization of Product features in 2 cases as described belowInitial Import form Prestsahop to Odoo. When you first configure connection between Odoo and Prestashop, after connection you need to download products from Prestashop to Odoo. Including all...

Yes, our connector supports the Prestashop Product Pack. Both for initial import process (when importing products from Prestashop to Odoo) and in day to day work (when you export product from Odoo to prestashop).Note that in Odoo Prestashop Product Packs...

By default, PrestaShop does not push order status changes back to Odoo due to its lack of native webhook support. This creates a one-way sync limitation — Odoo can send updates to PrestaShop, but not the other way around.However, with...

Prestashop is a very basic system and it does not have webhooks. Meaning that it does not report back to Odoo that the status of orders changed. But our team analyzed available solutions on Prestashop market and we found a...