Recently, Shopify has changed its subscription plans, which can limit the customer data that Basic plan users can access when importing orders to Odoo. The problem is that the new Shopify Basic plan doesn’t include Personal Identifiable Information (PII) in...

Our connector allows users to configure which specific sales channels in Shopify to import orders from.This configuration is now included in the quick configuration wizard, so you can choose which sales channel you plan to import orders from, or you...

If you see any red lines during the Quick Configuration wizard’s second step, it means our connector needs additional permissions to work correctly in your Shopify store.Follow these steps to grant the necessary permissions:Access Shopify admin: Log in to your...

Upon receiving orders from Shopify in Odoo, our connector also receives details regarding fulfilled products.You can always find all the necessary information about fulfillments, carriers and tracking numbers in a dedicated table within the e-Commerce Integration Tab.:To update the data...

Our connector makes it easy to bring in your valuable Shopify metafield data! Here’s how:Go to the Sale Orders or Customers tabs and click “Update Metafields” button to get the latest metafield information from Shopify:Use the table to create mappings...

We have implemented a two-step cancellation process for cancelling sales orders imported from Shopify. Cancel order in OdooCancel order in ShopifyThe initial step involves the standard Odoo cancellation procedure. If the order is confirmed, you will see the standard wizard...

Each product variant in Shopify has a special “Compare at Price” field:To synchronize this field between Shopify and Odoo, you need to have a float field on the product.variant model in your Odoo. For this tutorial, we added a special...

Sometimes, when creating the connection between Odoo and Shopify on the first step of the quick configuration wizard, users may encounter an error message stating: “‘bool’ object has no attribute ‘country'”.Most likely, this issue can be related to cases where...

If you’ve received a notification about needing updates for apps on your Shopify store, please follow these steps to ensure everything is up-to-date:Update Your Shopify Connector: Start by ensuring you have the latest version of our Shopify connector. This is...

If you encounter an error like the one shown in the screenshot below, you may need to provide a value for the “Shopify Code” field (Inventory → Configuration → Shipping Methods).Below is a list of values for the most popular...