The VentorTech Shopify connector allows you to control from which sales channels orders are imported into Odoo. This is useful if you manage multiple channels (e.g., Online Store, POS, TikTok, Amazon, etc.) and want to import only selected ones. Sales...

If you see any red lines during the Quick Configuration wizard's second step, it means our connector needs additional permissions to work correctly in your Shopify store. Follow these steps to grant the necessary permissions: Access Shopify admin: Log in...

Upon receiving orders from Shopify in Odoo, our connector also receives details regarding fulfilled products. You can always find all the necessary information about fulfillments, carriers and tracking numbers in a dedicated table within the e-Commerce Integration Tab.: To update...

Our connector makes it easy to bring in your valuable Shopify metafield data! Here's how: Go to the Sale Orders or Customers tabs and click "Update Metafields" button to get the latest metafield information from Shopify: Use the table to...

We have implemented a two-step cancellation process for cancelling sales orders imported from Shopify. Cancel order in Odoo Cancel order in Shopify The initial step involves the standard Odoo cancellation procedure. If the order is confirmed, you will see the...

Each product variant in Shopify has a special “Compare at Price” field: To synchronize this field between Shopify and Odoo, you need to have a float field on the product.variant model in your Odoo. For this tutorial, we added a...

Sometimes, when creating the connection between Odoo and Shopify on the first step of the quick configuration wizard, users may encounter an error message stating: "'bool' object has no attribute 'country'". Most likely, this issue can be related to cases...

If you've received a notification about needing updates for apps on your Shopify store, please follow these steps to ensure everything is up-to-date: Update Your Shopify Connector: Start by ensuring you have the latest version of our Shopify connector. This...

If you encounter an error like the one shown in the screenshot below, you may need to provide a value for the "Shopify Code" field (Inventory → Configuration → Shipping Methods). Below is a list of values for the most...

We have a special Shopify Partner account that we use when we need temporary access to our customer's Shopify store. Access to Shopify maybe required in order to debug issues in case of problems or during help in initial installation...