Returns are not managed in our connectors. The reason is simple. Every return is exceptional case: some customers get money backsome get credits of storesome should send product back (and return label should be sent)some should throw away productsome just keep...

We are relying on our connector on the queue_job module. This module was developed by Community for already almost 10 years and proved to be the best solution for scalable integrations with another systems. However, as described in README.md to this...

Installation of any of our connector includes a few simple steps:Install the module and change Odoo configurationGet necessary credentialsDo initial importLet’s start. Don’t want to spend time installing and configuring?Let our experts handle the setup for you. Purchase our one-time...

Understanding Contact CreationOur connector mirrors the typical structure of e-commerce systems to ensure accurate data transfer. Here’s the breakdown:E-commerce StructureCustomer: Represents the user’s account (usually just name and email).Addresses: Shipping and billing addresses, which may or may not be companies....

Our connector is filtering orders by the following criterias:Order.create_date >= “Orders cut-off date” ANDOrder.update_date >= “Last Receive Orders Time” ANDOrder.status in [list_of_needed_statuses]So orders created before “Orders cut-off date” will not be downloaded. Even if they were updated / changed after...

Release 1.16.0 introduces key changes to the way our connector imports customer data when processing new orders. Here’s the breakdown:Improved company handlingOur connectors will now create separate company contacts if customers include company names in their billing or shipping addresses....

First of all, there are two similar fields with “category” in their names. The first one is used for accounting needs and the second – as a list of categories for the store:So, it is not correct to use the...

To re-run the auto workflow for historical orders that encountered errors, follow these steps:Ensure you are in debug mode (add debug=1 in URL)Look for the button labeled as follows (visible only in debug mode): Clicking on this button will trigger...

Certainly, you can manage and disable notifications for failed jobs in the Queue Job module with the help of an additional module, and if needed, our dedicated support:Install the queue_job_subscribe module. This module is designed to help you manage your...