In some industries (especially typical for fashion and apparel) there is no necessity to create product combinations for all possible product attributes combinations. For example, imagine that you have “T-shirt“ product and it has the following attributes:Color: White, Black, GreenSize:...

No, this is not supported because structure of customer data and addresses is different between Odoo and e-Commerce system. If you need this feature for specific connector, please, send email to support@ventor.tech with needed details so we can estimate this...

When order is downloaded from Shopify / Magento 2 / Prestashop / Woocommmerce in some cases those systems are returning empty tax. For example, if you go to the menu “e-Commerce Integration → External Order Data“ and look into details...

Before you start using our connectors, there are a few key things to consider to ensure smooth integration and optimal performance.Product catalog structure Clean product catalog – this is the main strong point of our connector and also show cases...

Yes, our connectors support exporting images. Note that we have special setting for this as some of our customers prefer to upload images directly in Magento 2, Shopify, Woocommerce, Prestashop. So if setting “Enable Images Export“ is disabled – then...

If your queue jobs are stuck in the “Pending” state, it often points to a misconfiguration or conflict in your Odoo setup. This article walks you through the most common causes – including Docker-specific issues – and provides actionable solutions.Common...

Our connectors are working well in case multi-shop configured on e-Ecommerce System (like Magento 2 or Prestashop). But there are some limitations:Sales Orders: will be downloaded from all Shops and tracking numbers / statuses will be sent back normally. So...

All our connectors (Magento 2, Shopify, Woocommerce, Prestashop) allow stock quantities synchronization from Odoo. That can be configured based on integration on the “Inventory“ tab.The following settings can be adjusted for Inventory synchronization (see numbers on the screenshot above)Point 1....

No, our connectors do not delete products in Shopify, WooCommerce, PrestaShop, or Magento 2 — and this is intentional.Deleting a product can be a risky action for several reasons:Odoo is typically used as a backend system, often by warehouse or...

If you would like to automatically send products to specific sales integration when they are created in Odoo, you need to check this articleFor simple products (no variants) you can define to which integration this product should be synchronized to...