Returns are not managed in our connectors. The reason is simple. Every return is exceptional case:  some customers get money back some get credits of store some should send product back (and return label should be sent) some should throw...

We are relying on our connector on the queue_job module. This module was developed by Community for already almost 10 years and proved to be the best solution for scalable integrations with another systems.  However, as described in README.md to...

Follow these simple steps to install and configure any of our connectors: Install the module and update Odoo configuration: Begin by installing the connector module and updating your Odoo configuration. This includes setting up workers, adding the necessary server-wide modules,...

Understanding Contact Creation Our connector mirrors the typical structure of e-commerce systems to ensure accurate data transfer. Here's the breakdown: E-commerce Structure Customer: Represents the user's account (usually just name and email). Addresses: Shipping and billing addresses, which may or...

How to enabled orders import By default, order import is disabled. Follow these steps before anything else: Go to the Automated Actions tab in your connector settings. Check the Enable Order Import box. Important: Configure your Order Statuses, Orders Cut-off...

Release 1.16.0 introduces key changes to the way our connector imports customer data when processing new orders. Here's the breakdown: Improved company handling Our connectors will now create separate company contacts if customers include company names in their billing or...

First of all, there are two similar fields with "category" in their names. The first one is used for accounting needs and the second - as a list of categories for the store: So, it is not correct to use...

The Auto Workflow feature allows you to define how orders should be processed in Odoo based on their status in the e-commerce system (Shopify, Magento, WooCommerce, PrestaShop). How Auto Workflow Works Each time an order is imported or its status...

Certainly, you can manage and disable notifications for failed jobs in the Queue Job module with the help of an additional module, and if needed, our dedicated support: Install the queue_job_subscribe module. This module is designed to help you manage...