Our connector makes it easy to bring in your valuable Shopify metafield data! Here's how: Go to the Sale Orders or Customers tabs and click "Update Metafields" button to get the latest metafield information from Shopify: Use the table to...

We have implemented a two-step cancellation process for cancelling sales orders imported from Shopify. Cancel order in Odoo Cancel order in Shopify The initial step involves the standard Odoo cancellation procedure. If the order is confirmed, you will see the...

Each product variant in Shopify has a special “Compare at Price” field: To synchronize this field between Shopify and Odoo, you need to have a float field on the product.variant model in your Odoo. For this tutorial, we added a...

Sometimes, when creating the connection between Odoo and Shopify on the first step of the quick configuration wizard, users may encounter an error message stating: "'bool' object has no attribute 'country'". Most likely, this issue can be related to cases...

If you've received a notification about needing updates for apps on your Shopify store, please follow these steps to ensure everything is up-to-date: Update Your Shopify Connector: Start by ensuring you have the latest version of our Shopify connector. This...

If you encounter an error like the one shown in the screenshot below, you may need to provide a value for the "Shopify Code" field (Inventory → Configuration → Shipping Methods). Below is a list of values for the most...

We have a special Shopify Partner account that we use when we need temporary access to our customer's Shopify store. Access to Shopify maybe required in order to debug issues in case of problems or during help in initial installation...

Yes, we support synchronization of Order tags in Shopify both when we first download sales order, or in case Sales Order tags are added even after sales order is synchronized. For latest you need to enable Webhooks functionality according to...

Yes, we have customers using Shopify POS. We do not have any specific complex development related to Shopify POS integration. The main difference related to Shopify POS order is that such order can be created without Customer information. And in...

Yes, we have functionality that allows to receive Order status updates from Shopify webhooks. See screenshot below In order to enable webhooks functionality you need to manually enable it by clicking “Create Webhooks“ button on “Webhooks“ tab on sales integration....