FAQ Archives - Page 17 of 22 - VentorTech Ecosystem

I received an email saying “[Action required] Apps on your Shopify store require updating.” What steps should I take?

If you've received a notification about needing updates for apps on your Shopify store, please follow these steps to ensure everything is up-to-date: Update Your Shopify Connector: Start by ensuring you have the latest version of our Shopify connector. This...

August 1, 2024

Shopify

Why I get “odoo.exceptions.UserError: The “Shopify Code” field is not defined for the “DHL” carrier.” error while sending tracking number to Shopify?

If you encounter an error like the one shown in the screenshot below, you may need to provide a value for the "Shopify Code" field (Inventory → Configuration → Shipping Methods). Below is a list of values for the most...

August 1, 2024

Shopify

How to share Shopify access with VentorTech?

We have a special Shopify Partner account that we use when we need temporary access to our customer's Shopify store. Access to Shopify maybe required in order to debug issues in case of problems or during help in initial installation...

August 1, 2024

Shopify

Do you synchronize Sales Order tags from Shopify to Odoo?

Yes, we support synchronization of Order tags in Shopify both when we first download sales order, or in case Sales Order tags are added even after sales order is synchronized. For latest you need to enable Webhooks functionality according to...

August 1, 2024

Shopify

Will my Shopify POS orders be downloaded to Odoo also?

Yes, we have customers using Shopify POS. We do not have any specific complex development related to Shopify POS integration. The main difference related to Shopify POS order is that such order can be created without Customer information. And in...

August 1, 2024

Shopify

Do you support Shopify webhooks for sales order status changes?

Yes, we have functionality that allows to receive Order status updates from Shopify webhooks. See screenshot below In order to enable webhooks functionality you need to manually enable it by clicking “Create Webhooks“ button on “Webhooks“ tab on sales integration....

August 1, 2024

Shopify

How to synchronize custom product meta fields between Shopify and Odoo?

How to synchronize search engine listing fields? Shopify provides the ability to create custom fields. To synchronize custom fields between Shopify and Odoo, please read the article below 1. Find the technical name of the meta field Custom fields for...

August 1, 2024

Shopify

How to synchronize search engine listing fields?

How to synchronize custom meta fields between Shopify and Odoo? 1. Find the technical name of the search engine listing fields In Shopify, there are fields for displaying product information in search engines. Please read how to add field synchronization...

August 1, 2024

WooCommerce

How do I import only published products from WooCommerce?

You can control which products are imported by their status using the "Import Products Filter" setting in your connector. Here's how: Locate the connection parameters. Find the "Import Products Filter" parameter within your connection settings: Important: This setting can only...

August 1, 2024

WooCommerce

How do I synchronize metafields between Odoo and WooCommerce?

Our connector makes synchronizing metafields between Odoo and WooCommerce easy. Here's how: 1. Create a Metafield Mapping: Go to Configuration → All Product Fields. Create a new mapping for the metafield you want to synchronize. Important: Add the special prefix...

August 1, 2024

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Category: FAQ

I received an email saying “[Action required] Apps on your Shopify store require updating.” What steps should I take?

Why I get “odoo.exceptions.UserError: The “Shopify Code” field is not defined for the “DHL” carrier.” error while sending tracking number to Shopify?

How to share Shopify access with VentorTech?

Do you synchronize Sales Order tags from Shopify to Odoo?

Will my Shopify POS orders be downloaded to Odoo also?

Do you support Shopify webhooks for sales order status changes?

How to synchronize custom product meta fields between Shopify and Odoo?

How to synchronize search engine listing fields?

How do I import only published products from WooCommerce?

How do I synchronize metafields between Odoo and WooCommerce?

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