FAQ Archives - Page 7 of 20 - VentorTech Ecosystem

How to bypass the Product Validation test and import products.

When running the Link Products function, you might encounter an exception indicating that some products have duplicate or missing SKUs either on the shop side or in Odoo. In such cases, it is recommended to resolve all identified issues before...

February 26, 2025

QuickBooks Online Connector

How to fix “QBO process request: 2090, Invalid Number. Invalid Number : false.” error when trying to export the bill/invoice usin Odoo QuickBooks Online connector?

When exporting the bill/invoice to QuickBooks Online you might get such error : “QBO process request: 2090, Invalid Number. Invalid Number : false.“ This indicates that a record referenced in this invoice or bill (such as a product or vendor/customer)...

December 14, 2024

FAQ

How to install DirectPrint client as a Windows Service?

It is possible to install the DirectPrint client as a Windows Service, which is the recommended setup especially for computers with multiple logged-in users. This will ensure optimal performance and reliability. Don’t want to spend time installing and configuring?Let our...

December 14, 2024

Core (1.17.2), PrestaShop (1.17.2), Magento 2 (1.11.2), Shopify (1.11.2), WooCommerce (1.8.2)

Odoo E-Commerce Connectors

Core (1.17.2), PrestaShop (1.17.2), Magento 2 (1.11.2), Shopify (1.11.2), WooCommerce (1.8.2)

Core[NEW] Added a checkbox to force the application of fiscal positions to imported orders. This ensures accurate tax calculation even when order line taxes differ from product default taxes. By default, the connector will only set the correct fiscal position...

December 14, 2024

PrestaShop

I’m encountering the error “prestapyt.prestapyt.PrestaShopWebServiceError: ‘HTTP XML response is not parsable : XML or text declaration not at start of entity: line 2, column 0…”. What’s causing this, and how can I fix it?

This error indicates that the PrestaShop API is returning invalid XML data. While our PrestaShop connector expects well-formed XML, certain factors within your PrestaShop environment can disrupt this:Third-party modulesCustom code modificationsWeb server misconfiguration Important: This issue originates from your PrestaShop...

December 14, 2024

WooCommerce

How to synchronize product status between Odoo and WooCommerce

Our WooCommerce connector provides a default logic for managing product statuses:Published in WooCommerce: If the product is not archived in Odoo and the “Can be Sold” checkbox is checked.Pending Review in WooCommerce: If the product is not archived in Odoo...

December 14, 2024

My bulk inventory synchronization jobs are stuck in “Started” status. How can I fix it?

Common Questions

My bulk inventory synchronization jobs are stuck in “Started” status. How can I fix it?

If your bulk inventory synchronization jobs are stuck in the “Started” status, it typically indicates that your e-commerce store is handling inventory updates slowly or that there are API limitations. For example:Slow inventory handling: Some platforms, like Magento 2, may...

December 14, 2024

QuickBooks Online Connector

QuickBooks Online: How to Get Production Keys

This article will guide you through new application creation to get production keys for our QuickBooks Online connector. Please fill all fields from as shown on the screenshots below.1. Create new applicationGo to the developers portal: https://developer.intuit.com and create new...

September 24, 2024

What’s the best way to manage third-party Odoo modules in git?

General Questions

What’s the best way to manage third-party Odoo modules in git?

A good git workflow is essential for managing third-party modules and ensuring a smooth Odoo experience. Here’s a recommended approach, even if you use modules from trusted sources like VentorTech.Basic SetupProduction Server: Your live Odoo environment.Staging Server: A separate environment...

September 24, 2024

How do I display product variant attribute values on my ZPL labels?

ZPL Label Designer

How do I display product variant attribute values on my ZPL labels?

Our connector provides two methods to include product variant attribute values on your labels:1. Nested Labels (Recommended)Watch our video guide to see how to display Many2many/One2many fields, like attribute values, using Nested Labels in the ZPL Label Designer: Key Points:Select...

September 24, 2024

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Category: FAQ

How to bypass the Product Validation test and import products.

How to fix “QBO process request: 2090, Invalid Number. Invalid Number : false.” error when trying to export the bill/invoice usin Odoo QuickBooks Online connector?

How to install DirectPrint client as a Windows Service?

Core (1.17.2), PrestaShop (1.17.2), Magento 2 (1.11.2), Shopify (1.11.2), WooCommerce (1.8.2)

I’m encountering the error “prestapyt.prestapyt.PrestaShopWebServiceError: ‘HTTP XML response is not parsable : XML or text declaration not at start of entity: line 2, column 0…”. What’s causing this, and how can I fix it?

How to synchronize product status between Odoo and WooCommerce

My bulk inventory synchronization jobs are stuck in “Started” status. How can I fix it?

QuickBooks Online: How to Get Production Keys

What’s the best way to manage third-party Odoo modules in git?

How do I display product variant attribute values on my ZPL labels?

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