FAQ Archives - Page 7 of 22 - VentorTech Ecosystem

I cancelled my printing subscription, but was still charged

This is a common question, and the answer depends on the type of subscription you have: 📌 Monthly vs Annual Subscriptions Annual subscriptions are charged in advance — you pay at the beginning of the period for the upcoming year....

May 15, 2025

How long does it take to print a document from Odoo?

Direct Print

How long does it take to print a document from Odoo?

Direct Print is a cloud-based printing service, which means that all documents are sent over the Internet. The delay between initiating a print action and the document being printed depends on your Internet connection's quality and speed, as well as...

May 15, 2025

Shopify

The connector sends zero stock to Shopify, but why are the products still available for sale?

If stock quantity export jobs from Odoo to Shopify are successful but the product still appears available for sale in Shopify, it’s likely that the “Continue selling when out of stock” checkbox is enabled for that product. After unchecking it,...

May 15, 2025

Common Questions

Managing Product Field Sync Direction

Our connectors allow you to control how individual product fields are synchronized between your e-commerce platform and Odoo using product field mappings. Each mapping has three checkboxes that define its behavior: Active – Enables or disables the mapping entirely. Send...

May 15, 2025

Core (1.18.0), PrestaShop (1.18.0), Magento 2 (1.12.0), Shopify (1.12.0), WooCommerce (1.9.0)

Odoo E-Commerce Connectors

Core (1.18.0), PrestaShop (1.18.0), Magento 2 (1.12.0), Shopify (1.12.0), WooCommerce (1.9.0)

Core [NEW] Launched a dynamic sales dashboard that displays key metrics - total sales, order trends, top products, and customer insights (new vs. returning and country stats) - in an intuitive, easy-to-understand format. [NEW] Added "Ignore BoMs for Product Export"...

March 28, 2025

WooCommerce

My WooCommerce store returns a “404 Not Found” error for REST API requests. How can I fix this?

A common cause for this error is improperly configured permalinks. In WordPress, the REST API relies on human-readable (pretty) permalinks rather than the default “Plain” setting. To resolve the issue, navigate to Settings > Permalinks in your WordPress dashboard and...

March 28, 2025

Magento 2

How to Configure Magento 2 Webhooks?

Introduction Webhooks in Magento 2 allow real-time communication with Odoo by sending event-based notifications. This guide explains how to set up Magento 2 webhooks to seamlessly integrate with Odoo's webhook system. Step 1: Copy the Webhook URL from Odoo In...

March 28, 2025

QuickBooks Online Connector

How to fix “QBO process request: 6270, Transaction date is prior to start date for stock item. Transactions with stock products cant be dated earlier than the Stock Start Date for the product.”

When exporting the bill/invoice to QuickBooks Online you might get such error : "QBO process request: 6270, Transaction date is prior to start date for stock item." This indicates that a product referenced in this invoice or bill is being...

February 26, 2025

QuickBooks Online Connector

What are the capabilities of QuickBooks Online connector

Import and Export: Odoo ↔️ QuickBooks Products – Can be both imported and exported. Contacts – Can be imported and exported (as QuickBooks Customers or Vendors records). Payments – Payments linked to invoices and bills can be both imported and...

February 26, 2025

QuickBooks Online Connector

How to recieve taxes for products from QuickBooks side when creating a Sale Order in Odoo.

QuickBooks offers functionality to automatically determine the needed taxes for products. To fully take advantage of this feature when creating a Sale Order in Odoo, you can use our connector function. It allows you to send a request to QuickBooks...

February 26, 2025

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Category: FAQ

I cancelled my printing subscription, but was still charged

How long does it take to print a document from Odoo?

The connector sends zero stock to Shopify, but why are the products still available for sale?

Managing Product Field Sync Direction

Core (1.18.0), PrestaShop (1.18.0), Magento 2 (1.12.0), Shopify (1.12.0), WooCommerce (1.9.0)

My WooCommerce store returns a “404 Not Found” error for REST API requests. How can I fix this?

How to Configure Magento 2 Webhooks?

How to fix “QBO process request: 6270, Transaction date is prior to start date for stock item. Transactions with stock products cant be dated earlier than the Stock Start Date for the product.”

What are the capabilities of QuickBooks Online connector

How to recieve taxes for products from QuickBooks side when creating a Sale Order in Odoo.

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