FAQ Archives - Page 8 of 25 - VentorTech Ecosystem

Core (1.18.2), PrestaShop (1.18.2), Magento 2 (1.12.2), Shopify (1.12.2), WooCommerce (1.9.2)

Compatible Odoo versions: 16.0+ Which Odoo versions do your modules support? Core [IMP] Improved order webhook handling: the connector now checks for missing orders and triggers import if needed before processing status updates. [FIX] Resolved issue where delivery notes were...

July 22, 2025

PrestaShop

How to Synchronize the Brand Field Between PrestaShop and Odoo

If you'd like to keep product Brand information synchronized between PrestaShop and Odoo, our connector supports this via custom field mapping. This guide walks you through the entire process step by step. Video Guide https://www.youtube.com/watch?v=GpV11bcO2UM Prefer reading? Follow the step-by-step...

July 22, 2025

Magento 2

I Get “The Consumer Isn’t Authorized to Access %resources” Error in Magento 2 – How to Fix It?

If you're seeing the error: “The consumer isn't authorized to access %resources” while configuring the Magento 2 connector in Odoo, this typically means that created integration in Magento 2 doesn’t have sufficient API permissions. Cause of the Error This error...

July 22, 2025

“The Total Amount in the Sales Order Differs from the Calculated Amount in Odoo” – Why It Happens and How to Fix It

Common Questions

“The Total Amount in the Sales Order Differs from the Calculated Amount in Odoo” – Why It Happens and How to Fix It

If you're seeing an error like: "The total amount in the sales order from 'Shopify' differs from the calculated amount in Odoo..." this usually means there's a small mismatch in how Odoo and your e-commerce platform (Shopify, Magento, PrestaShop, etc.)...

July 22, 2025

PrestaShop

How to Synchronize the Brand Field Between PrestaShop and Odoo

This article is relevant for connector versions below 1.19.2. Beginning with version 2.0.0, the process requires complex mapping along with additional scripting for both import and export. If you'd like to keep product Brand information synchronized between PrestaShop and Odoo,...

July 22, 2025

Magento 2

I Get “The Consumer Isn’t Authorized to Access %resources” Error in Magento 2 – How to Fix It?

If you're seeing this error while configuring the Magento 2 connector in Odoo: "The consumer isn't authorized to access %resources" It means your Magento 2 integration doesn't have the required API permissions to access certain endpoints. What Causes This Error?...

July 22, 2025

Common Questions

“The Total Amount in the Sales Order Differs from the Calculated Amount in Odoo” – Why It Happens and How to Fix It

July 22, 2025

Can I try VentorTech module on my own or see a live demo?

General Questions

Can I try VentorTech module on my own or see a live demo?

Before you move forward with our module purchase, we’d like to give you the opportunity to discover and test it to ensure it the perfectly fit for your needs. You can choose between two options: We’d be happy to set...

June 18, 2025

Direct Print

What to do if Direct Print PRO doesn’t detect my printer?

Direct Print PRO (Module Only – Subscription Required) - VentorTech EcosystemPrint reports, shipping labels, and documents directly from Odoo — no downloads, pop-ups, or PDFs required. ⚠️ Important Notice: This module requires printi...ecosystem.ventor.tech Direct Print PRO imports printers into Odoo...

June 18, 2025

Is it possible to trigger automatic printing based on workflow events?

Direct Print

Is it possible to trigger automatic printing based on workflow events?

Yes, it is possible to trigger automatic printing using workflow events if you have specific scheduled actions (crons) configured in your database. To enable this feature in the Direct Print PRO module: Go to the module's Settings. Navigate to Technical...

June 18, 2025

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Category: FAQ

Core (1.18.2), PrestaShop (1.18.2), Magento 2 (1.12.2), Shopify (1.12.2), WooCommerce (1.9.2)

How to Synchronize the Brand Field Between PrestaShop and Odoo

I Get “The Consumer Isn’t Authorized to Access %resources” Error in Magento 2 – How to Fix It?

“The Total Amount in the Sales Order Differs from the Calculated Amount in Odoo” – Why It Happens and How to Fix It

How to Synchronize the Brand Field Between PrestaShop and Odoo

I Get “The Consumer Isn’t Authorized to Access %resources” Error in Magento 2 – How to Fix It?

“The Total Amount in the Sales Order Differs from the Calculated Amount in Odoo” – Why It Happens and How to Fix It

Can I try VentorTech module on my own or see a live demo?

What to do if Direct Print PRO doesn’t detect my printer?

Is it possible to trigger automatic printing based on workflow events?

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