Understanding Contact Creation Our connector mirrors the typical structure of e-commerce systems to ensure accurate data transfer. Here's the breakdown: E-commerce Structure Customer: Represents the user's account (usually just name and email). Addresses: Shipping and billing addresses, which may or...

How to enabled orders import By default, order import is disabled. Follow these steps before anything else: Go to the Automated Actions tab in your connector settings. Check the Enable Order Import box. Important: Configure your Order Statuses, Orders Cut-off...

Release 1.16.0 introduces key changes to the way our connector imports customer data when processing new orders. Here's the breakdown: Improved company handling Our connectors will now create separate company contacts if customers include company names in their billing or...

First of all, there are two similar fields with "category" in their names. The first one is used for accounting needs and the second - as a list of categories for the store: So, it is not correct to use...

To re-run the auto workflow for historical orders that encountered errors, follow these steps: Ensure you are in debug mode (add debug=1 in URL) Look for the button labeled as follows (visible only in debug mode): Clicking on this button...

Certainly, you can manage and disable notifications for failed jobs in the Queue Job module with the help of an additional module, and if needed, our dedicated support: Install the queue_job_subscribe module. This module is designed to help you manage...